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These terms set out the rules that apply when you access hd44 and use your account — covering how your account is managed, what actions are permitted, and how disputes are handled. Access to hd44 depends on local law and is available only where permitted in your region.
When you open an account on hd44, you enter into an agreement governed by these terms. They apply to every session, every transaction, and every support interaction you have with us. We may update these terms when required; the version shown in your account dashboard after login is always the current one. If a change affects how your account works, we will make the updated terms available before they take effect. Your continued use of the account after that point means you accept the revised terms. These terms apply regardless of the device you use — mobile or desktop — and regardless of which payment method you have on file, whether that is Easypaisa, Raast, or a Debit Card. Eligibility to hold an account depends on local law and the region from which you access the platform. If local law in your area restricts access, these terms do not create an entitlement to use the platform. Where a specific section of these terms conflicts with a separate written agreement we have made with you, the separate agreement takes precedence for that section only.
Easypaisa transactions on your account are subject to these terms and to Easypaisa's own transfer conditions.
Raast settlements recorded in your account history fall under the transaction conduct rules in these terms.
Debit card activity linked to your account is governed by these terms alongside your card issuer's conditions.
Not every interaction with hd44 is covered by the same rules. Understanding the scope helps you know where to look when a question comes up.
Login, session management, and account-level actions — including password changes and linked payment methods — are fully covered by these terms.
Deposits and withdrawals processed through your account wallet, including Easypaisa transfers and Raast settlements, fall within these terms.
Game content supplied by studios such as PG Soft and Pragmatic Play is governed by those providers' own content licences; these terms cover your account conduct, not the content itself.
External services — your mobile network, your bank, or Easypaisa's own platform — operate under their own terms. We are not responsible for their policies or service interruptions.
These terms are not only obligations — they also set out what you can do. You have the right to review your full transaction history at any time from the account dashboard, including Easypaisa and Raast records. If any detail on your account is incorrect — your contact information, linked payment method, or personal details — you can update it through the account settings page. Where a correction requires identity verification, the steps and documents needed are shown in the verification section of your account. If you believe a transaction has been processed incorrectly, you can raise a dispute through the support channel; we will acknowledge it and work through the record with you. You may also request a summary of the data we hold on your account by contacting support directly.
Your full transaction history — including Easypaisa and Raast entries — is available in the account dashboard after login.
Update contact information and linked payment methods through account settings; identity verification steps are shown in-account where required.
If a charge or transaction looks wrong, open a support ticket with the transaction reference and we will review the record with you.
Contact support to request a summary of the personal data held on your account; we will respond through the registered contact on file.
If you have a question about these terms, want to raise a dispute, or need to request account data, the paths below are the right starting points. Have your account reference ready when you get in touch.
Open the chat widget from your account dashboard to reach the support desk directly. Suitable for account access questions and transaction disputes.
Send a written query to the support address shown in your account settings. Use this for formal requests, data summaries, or anything that needs a written record.
The Help Centre in your account lists common terms questions with step-by-step answers. Check there first for quick answers on account conduct and payment rules.
Your account data is held in line with the data handling practices described in our Privacy Policy, which forms part of these terms by reference. We retain transaction records — including Easypaisa, Raast, and Debit Card histories — for as long as required to resolve disputes and meet applicable record-keeping obligations. Account security is your shared responsibility: keep your login credentials private and notify support immediately if you suspect unauthorised access. Cookies used on the platform are described in the Cookie Notice accessible from the account footer. To request a change to the data we hold, or to ask who to contact for a specific data matter, reach out through the support paths listed on this page.
Transaction records, including Easypaisa and Raast entries, are kept for as long as needed to resolve disputes and meet record-keeping obligations under applicable rules.
Cookies support session management and account security. The full Cookie Notice is linked in the account footer and explains what is stored and for how long.
Keep your credentials private. If you suspect your account has been accessed without your permission, contact support immediately using the live chat or email path.
To correct or remove data we hold on your account, contact support with your account reference. We will confirm the request and the steps needed to process it.
These are the questions we hear most often about account terms, user rights, and how to act on them.
The current version is always shown in your account dashboard after login. We do not rely on cached or printed copies — the dashboard version is the one that applies to your account at any given time.
We make the updated terms available before they take effect. Continuing to use your account after the effective date means you accept the changes. If you do not agree, contact support before that date to discuss your options.
Yes. Open a support ticket with the transaction reference and the date it appears in your account history. We will review the record and respond through your registered contact. Raast and Easypaisa entries are both covered by the dispute process.
Go to account settings and update the relevant field. Where a change requires identity verification, the steps and documents needed are shown on that page. For changes you cannot make yourself, contact support with your account reference.
Access depends on local law and is available only where permitted in your region. These terms apply to your account regardless of location, but eligibility to use the platform is determined by the laws of the region you are accessing from.
Contact support via email or live chat with your account reference and a written request. We will confirm receipt and respond through the contact details registered to your account, in line with the data handling practices in our Privacy Policy.