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At hd44, your account data and transaction records — including Easypaisa transfers, Raast settlements and debit card histories — are handled with a clear, documented approach. This policy explains what we collect, how we use it, and what choices you have over your own information.
This privacy policy applies to all account activity conducted through hd44, including how we collect, store and process personal information you provide when you register, log in or initiate a transaction. We collect the details needed to operate your account: your contact information, account credentials and payment transaction records. When you complete a transfer via Easypaisa or Raast, or use a debit card, a record of that transaction is retained in your account history and is accessible to you after login. We do not sell your personal data to third parties. Data is processed for the purposes of account management, transaction verification and support delivery. Access to your records is restricted to authorised hd44 staff and, where required, to regulatory or legal processes applicable in the regions where this service is available. Availability of this service depends on local law and eligible regions. We retain account data for as long as your account remains active and for the period required under applicable rules. Requests to review or update your data follow the steps outlined in the Rights section below.
Transfer records tied to your account
Settlement confirmations stored on file
Card transaction history accessible after login
Contact details and credentials you provided
Understanding what falls inside and outside this policy helps you know who to contact when you have a question about your data. hd44's policy covers your account directly — the information you provided and the records generated by your activity here.
Login credentials, session data and account profile details are all within this policy. These are the records we hold about you directly and which you can request to review.
Easypaisa, Raast and debit card transaction records generated through your hd44 account fall under this policy. For queries about a payment that did not arrive, start with your account transaction history.
Game content, odds data and platform features are operational elements of the service. They are governed by our terms of service rather than this privacy policy, which focuses on personal data.
Links or payment rails that connect to external providers — including Easypaisa and Raast networks — are governed by those providers' own privacy policies once the transaction leaves our platform.
You have concrete actions available under this policy. After logging in, your account dashboard shows the transaction records we hold, including Easypaisa and Raast entries with their dates and amounts. If any detail is incorrect — a name, contact number or address — you can submit a correction request through the support channel. We will verify the request against the information on file and update it within the period stated when you raise the ticket. If you want a summary of what personal data we hold about you, raise a data review request via support and we will respond with the records applicable to your account. For questions about how long your data is kept, or about the legal basis for processing in your region, the support team can point you to the relevant section of this policy or escalate to the appropriate internal team. Availability of data portability or deletion rights depends on local law and eligible regions.
Log in and open your account dashboard to see transaction history, including Easypaisa and Raast entries, with dates and amounts visible.
Submit a correction request through support if your name, contact number or address on file is wrong. We verify and update within the timeframe stated at ticket submission.
Contact support to ask what personal data we hold, how long it is kept, or what the legal basis for processing is in your region.
A formal data review request gives you a summary of the personal information associated with your account. Raise it through the support contact route below.
If you have a question about your data or want to exercise any of the rights described above, use one of the contact routes below. Include your registered account details so we can locate your records and respond accurately.
Send your data or privacy query to our support email. Include your account username and a description of your request so we can route it to the right team.
Open the live chat from your account dashboard after login. For privacy queries, select the account support category and describe what you need. The agent will log the request and follow up.
Your transaction records — Easypaisa, Raast and debit card histories — are visible directly in your dashboard without needing to contact support. Start there for any payment record query.
hd44 applies consistent data handling practices across account security, cookies, retention and access. Here is what that looks like in practice.
We use cookies to maintain your login session and to remember preferences you set in your account. No advertising cookies are placed without your acknowledgment. You can review cookie settings in your browser at any time.
Access to your account data is protected by your login credentials. We do not share your password or account token with third parties. If you believe your account has been accessed without your permission, contact support immediately.
We keep your account and transaction records for as long as your account is active and for any additional period required under applicable rules in eligible regions. When data is no longer required, it is deleted or anonymised.
When this policy changes, we update it here and note the revision date at the top of the page. For material changes, we notify you through your registered contact. Continued use of the account after notification means you have seen the update.
These are the questions our support team receives most often about data, privacy and account records. If yours is not here, raise it through the contact routes in the Policy Contact section above.
We collect the information you provided when registering — name, contact details and login credentials — plus records of your account activity, including Easypaisa, Raast and debit card transactions. This data is used to run your account and respond to support queries.
Yes. Log in and open your account dashboard. Your transaction history — including Easypaisa transfers, Raast settlements and debit card entries — is displayed there with dates and amounts. No support request is needed to view this.
Contact support through email or live chat and describe the detail that needs correcting. Include your registered account username. We will verify the request against your records and apply the correction within the timeframe confirmed at ticket submission.
We do not sell your personal data. Data is shared only where required for payment processing — for example, when a transaction passes through the Easypaisa or Raast network — or where required by a legal or regulatory process applicable in an eligible region.
Your data is kept for as long as your account is active and for any further period required under applicable rules in your region. Once that period ends, data is deleted or anonymised. For specifics relevant to your account, raise a data query through support.
Contact support immediately through live chat or email. Include your account username and the details of what you noticed. The support team will review your account access log and advise on the next steps, including any security actions for your account.